Returns and Exchange Policy

  • Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
  • All the sale, discounted, brought with a coupon and gift voucher purchases are non-returnable, non-refundable & non exchangeable. Please go through the size chart carefully for sale products.
  • We are committed to make your shopping experience as hassle-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
  • If you have received the damaged product or wrong product, please send it back to us with your order no. After sending the product back to us, & delivered to us we shall send you a fresh piece.
  • Customization is available however ‘Made to order’ products are not eligible for returns. The return and exchange policy for such product is clearly mentioned on the product page. Please note that international orders are not eligible for returns or exchanges.
  • As a company policy Trendy tokari provides exchange on the products sold. Once the pieces are sold they can be replaced in a bigger or a smaller size (provided the aforementioned terms and conditions are met) The refund can also be in terms of a credit note which can be utilized later by the customer within the validity period.
  • You may write to us at trendytokari@gmail.com within 2 working days or 48 working hours of delivery to request for an exchange.
  • Once acknowledged by the team during next working day, the product will be picked up by our courier team.
  • The cost of return shipping is at the customer’s expense and is non-refundable.